Meet the Staff of Stepping Stones Therapy

Meet Our Owners

Crystal Moss, MS, CCC-SLP

Crystal Moss is a licensed speech-language pathologist in the state of TN and holds a Certificate of Clinical Competence (CCC) from the American Speech-Language-Hearing Association (ASHA). She is currently a candidate for the Listening and Spoken Language Specialist certification in Auditory Verbal Therapy (LSLS cert. AVT) through the Alexander Graham Bell Academy for Listening and Spoken Language for treatment and facilitation of listening and spoken language skills of children with hearing loss. She is fluent in conversational Spanish and has received extensive training in training use of speech-generating devices, treatment for toddlers and preschoolers with autism, bilingual therapy, as well as treatment of a variety of childhood speech and language disorders. She graduated in 2014 from Belmont University with a Bachelor of Science in Biology and minors in Chemistry and Spanish. She received her Master of Science degree in Speech Language Pathology from the University of Tennessee Health Science Center in 2016. She has worked and received training in a variety of settings including hospital outpatient centers, pediatric private practices, child hearing centers, and hospitals.

Crystal lives with her husband, Dustin, their daughter Kaia and their dog Winston. In her free time, she likes to travel, try new restaurants, hike, rock climb, and spend time with friends and family. She enjoys helping families and children find the power of communication and prides herself on providing high quality services to her patients. She is excited to be providing speech therapy services to the Upper Cumberland area of TN!

Kelly Hooks, MS, OTR/L

Kelly Hooks was a licensed Occupational Therapist in the state of Tennessee and a beloved founding owner of Stepping Stones Therapy. Kelly earned her Master of Science in Occupational Therapy in 2015 from Louisiana State University Health Sciences Center in New Orleans, Louisiana. During her graduate training, she received the Faculty Award for Outstanding Graduate, earning more peer nominations than any student in previous classes. She was consistently described as a passionate advocate for both her profession and her clients.

Kelly spent the first five years of her career at Cookeville Regional Medical Center, where she received exceptional mentorship and developed a deep passion for pediatric therapy. In 2019, she was honored as Employee of the Year out of approximately 2,100 employees, recognized for her unwavering dedication and advocacy for her patients.

Kelly was a member of the American Occupational Therapy Association (AOTA) and was registered with the National Board for Certification in Occupational Therapy (NBCOT). She pursued extensive advanced training in Autism Spectrum Disorder, dyslexia, dysgraphia, dyscalculia, developmental delay, pediatric neurodevelopmental disorders, executive functioning, sensory and motor integration, primitive reflex integration, visual perception, pediatric brain development and neuroplasticity, and trauma-informed care. She also completed specialized training in mindfulness-based interventions for anxiety, depression, and trauma in adolescents, as well as yoga for children.

At the heart of Kelly’s work was her belief in understanding each child within their unique environment. She was deeply committed to supporting children and families across home, school, and community settings, always striving to help children gain confidence, independence, and joy in their daily lives.

Outside of work, Kelly found peace and happiness in nature and connection. She loved hiking, primitive camping, kayaking, live music, and traveling near and far. She enjoyed cooking Creole and Cajun food, canning tomatoes when they were in season, volunteering with her certified therapy dog Ophelia (Opie) at local medical facilities, and spending quiet mornings with a cup of coffee on her porch.

Kelly’s compassion, dedication, and spirit continue to shape the heart and mission of Stepping Stones Therapy. Her legacy lives on through the children she helped, the families she supported, and the team she inspired.

Kelly leaves behind her beloved husband, Matt, her cherished dog Ophelia (Opie), her cat Bob, and countless family members, friends, colleagues, and children whose lives were touched by her compassion, advocacy, and unwavering dedication. She is remembered not only for her clinical excellence, but for the way she inspired others through her kindness, passion, and belief in the potential of every child.